We understand the water might be a little murky here. Let's try and clean it up.
The SippScore is a rating system to help each individual person within your service area contextualize their drinking water needs. In our opinion, these needs start with quality, upkeep of dispensing techniques, and consumption. They all three play a vital role in overall drinking water quality.
The variables that contribute to the quality of water at any given access point are virtually limitless. The SippScore attempts to deliver an easy-to-understand indicator that A) builds trust and transparency with customers by knowing the quality of water delivered is high and B) gives them actionable steps they can take on their own to improve their score.
Because water quality alone doesn't tell the whole story, we do not provide granular data to the homeowner. At least not on a historical basis. If no other reason than your average person doesn't know the meaning of NTUs of Turbidity or the ppm of Total Dissolved Solids.
We do grade the water quality within tolerance intervals around the MCLs of your area. You as the provider can set these tolerances, and it will update as the water quality fluctuates.
Our goal with the SippScore is to build trust between homeowners and the provider. We do feel that even this bit of transparency will make the homeowner feel safer and more confident in what is provided. All without increasing customer complaints....